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8/29/2016 4:51:07 AM
2

Cannot download game

So I just purchased the ps3 version not too long ago and after a while decided to upgrade to the ps4 version. I ended up purchasing the ttk bundle and it never gave me the prompt to download anything as i figured it would. Checked under notifications and nothing. Checked my library and its there but when I check the options for it, it only gives me the delete option. Then I check out the add ons section on the game page and it doesn't even give me the download button next to the add ons. It even says that it's already installed, which im sure it's not since it's not showing anywhere else in the dashboard. Tried deleting it from my library and it does nothing. Tried restarting twice and removing cache and I still get nothing. Tried remote download and it puts it under the queue but that queue does not reflect at all on my ps4. And yes I made sure automatic downloads is on. I don't know what else to do now. If anyone else has any idea, that would be greatly appreciated.
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#Help #gameplay

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  • Another way to fix this is by downloading the playstation app going into the store and searching for the product you bought or go into your downloads/download que and download the product

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  • Could you try restoring your licenses? If this issue persists after trying that, I suggest contacting PSN's customer support. This isn't an issue with the game so much as it is with their console and network.

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