Whenever you're having technical issues with the game or Companion App, sound off in #Help. [spoiler]Try these things; https://www.bungie.net/en/Help/Article/13099 [quote] • iOS: 1. Tap the top left box on the front page of the application 2. Tap "Settings" 3. Tap "Application" 4. Tap "Clear Cache" • Android: 1. From your device's Home Screen, enter the Settings application 2. Navigate to your "Downloaded" page/tab 3. Select "Destiny" 4. Tap "Clear Cache" [/quote] Read through the article and see if the solutions given help you. If not, simply try to delete and reinstall the application. [/spoiler]