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8/22/2016 8:05:59 PM
2
Taken King Vanished
A couple days ago I got on Destiny and almost everything was locked. When I go over to it, it tells me I need to purchase the taken King. I purchased the taken King when it first came out and have been playing it ever since. I decided to uninstall and reinstall but once I uninstalled, it was gone. It isn't even on my ready to install list. All I have are the taken king weapons packs, shaders, etc. I called xbox support and they told me it was a "developer issue" and to contact bungie.
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Hi, You may want to try clearing your console cache and restoring your license Cache https://www.bungie.net/en/Help/Article/12539 Licenses https://www.bungie.net/en/Help/Article/12181 However, if you continue to encounter this problem, you will need to continue working with Microsoft customer support.
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You might want to try these two steps in this order. Make sure you are refreshing the license under the account that bought and redeemed TTK. Clearing Console Cache https://www.bungie.net/en/Help/Article/12539 Restoring Licenses https://www.bungie.net/en/Help/Article/12181 If it doesn't work, Microsoft is in charge of handling licenses. You would need to ask them to check why the license isn't allowing you to download TTK.
