This really needs to be sorted, the collection upgrade bundle that was released a few days ago, THE POLICY FOR PURCHASE IS COMPLETELY WRONG!!
After spending about 3 hours on a chat with a Microsoft employee trying to find out why I couldn't purchase the collection upgrade on Xbox, they told me that the policy to qualify for the discount collection was that you [u][b]HAD[/b] TO OWN THE TAKEN KING ON [b]XBOX ONE![/b][/u]
(the discount bundle was [b]MEANT FOR[/b] PEOPLE [b]UPGRADING FROM THE 360[/b]!!)
CHANGE THIS PLEASE
Btw Bungie/Activision is responsible for this policy not Microsoft. Anyone who cares bump this by all means, I will spam this if I have to!
Edit:
Yes I have the taken king purchased for the 360 on the same account that I have been trying to use on android, iOS & windows 10 Xbox app as well as all browsers and through xbox One
Tldr: to purchase the collection upgrade bundle for [b]Xbox 360[/b] taken king owners, budgie's purchasing policy says you [b]need it on Xbox One[/b]!!!
English
#Help
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I just called Xbox Support and this is the answer I got about the lock on the Upgrade bundle: "The initial price that was set on the product was the wrong one, and Activision/Bungie had to take down the product to re calculate the price for it with each currency exchange value for the different contries, and that is the reason the Upgrade bundle has been down" So basically the price that shows here was wrong: http://i.imgur.com/4OIEv2k.jpg (screenshot of the Xbox App provided by a friend) And the Xbox Support employee suggested me to keep checking the store daily to see if it gets up. I don't know if this is true or not, but it's the first time i hear about it.