This really needs to be sorted, the collection upgrade bundle that was released a few days ago, THE POLICY FOR PURCHASE IS COMPLETELY WRONG!!
After spending about 3 hours on a chat with a Microsoft employee trying to find out why I couldn't purchase the collection upgrade on Xbox, they told me that the policy to qualify for the discount collection was that you [u][b]HAD[/b] TO OWN THE TAKEN KING ON [b]XBOX ONE![/b][/u]
(the discount bundle was [b]MEANT FOR[/b] PEOPLE [b]UPGRADING FROM THE 360[/b]!!)
CHANGE THIS PLEASE
Btw Bungie/Activision is responsible for this policy not Microsoft. Anyone who cares bump this by all means, I will spam this if I have to!
Edit:
Yes I have the taken king purchased for the 360 on the same account that I have been trying to use on android, iOS & windows 10 Xbox app as well as all browsers and through xbox One
Tldr: to purchase the collection upgrade bundle for [b]Xbox 360[/b] taken king owners, budgie's purchasing policy says you [b]need it on Xbox One[/b]!!!
English
#Help
-
4 RepliesI went to MS chat and went through it with them. The rep was helpful and said that I was eligible (I knew this, as I had purchased TTK last launch for the 360) but understood I was unable to purchase the digital upgrade. He issued a trouble ticket and said to try in 24 hrs. Short story, it sounds like they have some issues, but it should be available if you are eligible now.