Please note that Bungie answered you in your other thread. Please do not make multiple threads on the same issue
https://www.bungie.net/en/Forum/Post/208067717/0/0/1
[quote]Hello,
Our records indicate that your account submitted a manual character deletion request on 07/01/2016. Characters that are manually deleted cannot be recovered. For more information, please see the following Help Article:
[url=https://www.bungie.net/en/Help/Article/12211]DELETED ITEM AND CHARACTER POLICY[/url]
For information on account security, as well as measure that may be taken to prevent unwanted access to Destiny accounts, please see the following Help Article:
[url=https://www.bungie.net/en/Help/Article/12718]ACCOUNT SECURITY: HOW TO KEEP YOUR DESTINY ACCOUNT SAFE[/url][/quote]
English
-
Are we going to address this problem, Bungie?! No more accusations and assumptions. Please, let's resolve this.
-
Edited by GTLargo21: 7/4/2016 5:32:34 AMOk... I get that you're just a MENTOR and all but... BZZZT. WRONG! The guy is saying that he didn't put in a request to delete his MAIN CHARACTER with all the current classes, stats, inventory items... and even worse, some of his best armor and weapons that he worked long and hard to get. Whatever went on with bungle's system (and from what I'm seeing, it's happening A LOT) just shot a huge hole into the guy's account. This isn't an answer to the problem, this is you pointing your finger at the customer and saying it's his fault. Way to go.
-
Bungie and their appointed goons suck!
-
When does the bungie team that actually have power get back from vacation? We need real answer instead of the interns that got stuck working the 4th of July. Let's be honest if you had power you would be off too.
-
...you realize mentors don't work for Bungie right? They're volunteers
-
That explains why they are clueless to the situation, when people are saying bungie is not giving a proper response
-
This also might sound surprising but....some of them, along with others in the help forums, have had (connection) issues in the past and solved them
-
They are appointed by Bungie to help common problems the best they can and are given the common answers. They are no different than you, just players trying to help and yet are treated like shit for it. In this case everyone is clueless to the situation not just them.
-
You're right. And we should at least show some respect with that.
-
That's a valid point and question
-
How about adding 'lock', to the character Selection, just like weapons.
-
That could be a start, but then wouldn't really solve the problem since their server crash deleted my character file.
-
When it crashed did it send you to the create character screen?
-
No. When it crashed it sent me to the title screen shortly after getting an error code, Weasel. Then it took about 5 minutes to get to the file selection screen. I picked my Hunter class . Takes another 5 minutes to get to orbit, only this time no ship appears and my light level is at 0. It tried going into the map screen but then it kicked me all the way back to the title screen with a different error code, Chicken. I press start. 5 minutes later (very long load time) I don't get a character select screen, it just takes me to the character creation screen. I'm not there for more than 15 seconds and I get kicked back to the title screen again with the same error code as the second time, Chicken. I press start one last time and this time I don't see me hunter. He's gone. So back out the game entirely to reboot the system (maybe it's still being fixed, I thought). When get back in the file selection screen, still gone. My main file of 50+ days of grinding it out with all my best weapons, gear and every material to the game, gone. All gone! Why would anyone, in their right mind, intentionally delete their main and best file?!
-
Ok, this blows the explanation that been floated out of the water. What's been said is that a player gets booted from gameplay, gets the create character screen and accidentally chooses to create a new character which deletes the old one along with all of the gear. That this happens ONLY if you place the cursor over a character and press the button. You did not do that. The problem is much bigger than Bungie is willing to admit. It seems plausible since for some players it's been two years since they've even seen that screen and they may think they're just selecting their already created character. No wonder they're taking down posts. This could be disastrous.
-
The same happened with me character show that 0 in orbit tried to launch to the tower keep downloading for ever but mine took me directly to the character creation screen after I stop the application and restarted it it was gone and then I also check my application on my phone and it was gone from there too
-
I haven't checked Reddit yet. I wonder how many others it's happening to?
-
So far from what I've read, it's happened to a few players, but that doesn't mean there aren't others going through with this because of server glitches.
-
Man I hope they restore the lost characters.
-
A few others that I know due to the posts
-
I hope the restore everybody's characters and gear. Even if it isn't wide spread it shouldn't be "too bad for you."
-
Thanks
-
Has anyone at Bungie even watched the videos on this forum of what is happening to enable unintentional character deletion ? Have they seen the reasons that people have given as to why Bungie would think it was a deliberate act rather than something created by them The OP is trying to get an official answer to his problem and instead gets brushed off as some sort of imbecile by firstly Bungie and then you. This is not Reddit and as far as I am aware people can post things more than once without fear of censorship. I suggest that you or Bungie looks into this problem and apologies to the OP before you loose any more of those pre orders
-
The Mentors and Mods just blocked and took down a players comment on this thread for unknown reasons. He didn't do anything but express concern and he gets banned. Is this how Bungie treats its player and fan base. Blind accusations and censorship?! This is absurd. They are going to ignore people and delete your post at random now.
-
All that does is lowers confidence which is already pretty low considering the problems since this last update.