JavaScript is required to use Bungie.net

Help

Help us help you.
Edited by BNGHelp0: 8/16/2016 7:04:47 PM
187

[BUNGIE] Update 2.3.1.2, the Account Import process, and Legacy Consoles - UPDATED 8/16

Hello, With the release of [url=https://www.bungie.net/en/News/Article/45091/7_Destiny-Update---081616]Update 2.3.1.2[/url] on August 16th, 2016, the [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44804]Account Import process[/url] is now available on PlayStation 4 and Xbox One consoles. The PlayStation 3 and Xbox 360 consoles are now considered [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44808]LEGACY CONSOLES[/url]. Destiny will remain on Update 2.3.1.1 for Legacy Consoles and will no longer receive major updates or Destiny content releases. The [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44808]Legacy Console Guided Support[/url] includes detailed information on how the Destiny experience will continue on Legacy Consoles. The Legacy Console Guided Support covers the following: [quote] • [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44802]Destiny Events and Activities Availability[/url] • Changes to [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44801]Eververse Trading Co. and Silver Purchases[/url] • [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44810]Upgrading from a Legacy Console[/url] and [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44803]Purchasing Options[/url] • [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44800]General FAQ[/url] that covers details on Moments of Triumph and Destiny Companion availability [/quote] The [url=http://www.bungie.net/en/Help/Troubleshoot?oid=44808]Legacy Console Guided Support[/url] also includes detailed information on the [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44804]Account Import[/url] process: [quote] • How the Account Import process splits character progression across console generations • How to perform the Account Import process • Details on playing on Legacy Consoles before and after performing the Account Import process • General FAQ on the Account Import process [/quote] We will continue to update [url=http://www.bungie.net/en/Help/Troubleshoot?oid=44808]Legacy Console Guided Support[/url] as more details are made available and as frequently asked questions arise from players. If you have any questions or concerns about Legacy Consoles, please post them in this thread. The previous version of this post can be seen by clicking the below spoiler: [spoiler] Hello, Beginning on [b]August 16th, 2016[/b], future Destiny game updates and content releases will only be available on the PlayStation 4 and Xbox One consoles. The PlayStation 3 and Xbox 360 consoles will be considered [url=http://www.bungie.net/en/News/Article/44885/7_Destiny-on-Legacy-Consoles]LEGACY CONSOLES[/url] and will no longer receive major updates and content releases. The recently announced [url=https://www.bungie.net/en/pub/RiseOfIron]Destiny: Rise of Iron[/url], which will be released in September 2016, will only be available on the PlayStation 4 and Xbox One consoles.  We have created the [url=http://www.bungie.net/en/Help/Troubleshoot?oid=44808]Legacy Console Guided Support[/url] to detail how the Destiny experience will continue on Legacy Consoles. The Legacy Console Guided Support covers the following: [quote] • Destiny Events and Activities Availability • Changes to Eververse Trading Co. and Silver Purchases • Legacy Console FAQ • Upgrading from a Legacy Console [/quote] [b][u]UPDATE - 8/2/2016[/u][/b] The Legacy Console Guided Support has been updated to include answers to frequently asked questions, as well as more details on the coming changes to the Legacy Consoles. The original portion of this post has been edited to include the [b]August 16th, 2016[/b] date, after which the PlayStation 3 and Xbox 360 consoles will be considered Legacy Consoles. [quote] [b][u]Update Details:[/u][/b] • The [b]Account Import[/b] process will be available beginning August 16th, 2016. For more info on the Account Import, please see the [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44804]Account Import Guide and FAQ[/url]. • The [b]Destiny Companion[/b] will no longer display Character data for Legacy Console players after August 16th, 2016. Details on this change are covered in the [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44800]Legacy Console FAQ[/url]. • Legacy Console players wanting the [b]Moments of Triumph T-Shirt[/b] will have until August 16th, 2016 to complete their Moments of Triumphs and generate the T-Shirt discount code on the Destiny Companion. For more information on this, please see the [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44800]Legacy Console FAQ[/url]. • The [b]Trials of Osiris[/b] and [b]Iron Banner[/b] events will no longer be available on Legacy Consoles after the end of August 2016. For more information on these events and more, please see the [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44802]Destiny Events and Activities Availability guide[/url]. • Players will no longer be able to [b]purchase Silver[/b] on the Legacy Consoles after August 16th, 2016. For more information on Silver and Eververse purchases, please see the [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44801]Legacy Consoles, Eververse Trading Co., and Silver Purchases guide[/url]. • Players wishing to [b]upgrade from a Legacy Console[/b] may need to re-purchase some Destiny content for the new console. For more information on the various upgrade paths available, please see our [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44803]Destiny Purchasing Options for Upgrading from a Legacy Console guide[/url]. [/quote] The [url=http://www.bungie.net/en/Help/Troubleshoot?oid=44808]Legacy Console Guided Support[/url] will be updated throughout the summer as more details are made available and as frequently asked questions arise from players. If you have any questions or concerns about Legacy Consoles, please post them in this thread. [/spoiler]
English
#Help

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • So you're telling me that even though I've bought HoW, DB AND TTK for legacy consoles, I now have to buy TTK AGAIN after having spent 250-ish bucks on a next gen console and game ?! Unless I'm mistaking, this is way too much of a absolutely dick-move. Well I'm sorry Bungie, i've been with you since halo 1, but you've disappointed me. I've always supported you despite critiques and gave you more than enough chances, but if you still disrespect your customers this much, I won't follow any longuer. So much for my Childhood game developpers. You've fell quite far from the tree I fear.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • [quote]Hello, With the release of [url=https://www.bungie.net/en/News/Article/45091/7_Destiny-Update---081616]Update 2.3.1.2[/url] on August 16th, 2016, the [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44804]Account Import process[/url] is now available on PlayStation 4 and Xbox One consoles. The PlayStation 3 and Xbox 360 consoles are now considered [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44808]LEGACY CONSOLES[/url]. Destiny will remain on Update 2.3.1.1 for Legacy Consoles and will no longer receive major updates or Destiny content releases. The [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44808]Legacy Console Guided Support[/url] includes detailed information on how the Destiny experience will continue on Legacy Consoles. The Legacy Console Guided Support covers the following: [quote] • [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44802]Destiny Events and Activities Availability[/url] • Changes to [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44801]Eververse Trading Co. and Silver Purchases[/url] • [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44810]Upgrading from a Legacy Console[/url] and [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44803]Purchasing Options[/url] • [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44800]General FAQ[/url] that covers details on Moments of Triumph and Destiny Companion availability [/quote] The [url=http://www.bungie.net/en/Help/Troubleshoot?oid=44808]Legacy Console Guided Support[/url] also includes detailed information on the [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44804]Account Import[/url] process: [quote] • How the Account Import process splits character progression across console generations • How to perform the Account Import process • Details on playing on Legacy Consoles before and after performing the Account Import process • General FAQ on the Account Import process [/quote] We will continue to update [url=http://www.bungie.net/en/Help/Troubleshoot?oid=44808]Legacy Console Guided Support[/url] as more details are made available and as frequently asked questions arise from players. If you have any questions or concerns about Legacy Consoles, please post them in this thread. The previous version of this post can be seen by clicking the below spoiler: [spoiler] Hello, Beginning on [b]August 16th, 2016[/b], future Destiny game updates and content releases will only be available on the PlayStation 4 and Xbox One consoles. The PlayStation 3 and Xbox 360 consoles will be considered [url=http://www.bungie.net/en/News/Article/44885/7_Destiny-on-Legacy-Consoles]LEGACY CONSOLES[/url] and will no longer receive major updates and content releases. The recently announced [url=https://www.bungie.net/en/pub/RiseOfIron]Destiny: Rise of Iron[/url], which will be released in September 2016, will only be available on the PlayStation 4 and Xbox One consoles.  We have created the [url=http://www.bungie.net/en/Help/Troubleshoot?oid=44808]Legacy Console Guided Support[/url] to detail how the Destiny experience will continue on Legacy Consoles. The Legacy Console Guided Support covers the following: [quote] • Destiny Events and Activities Availability • Changes to Eververse Trading Co. and Silver Purchases • Legacy Console FAQ • Upgrading from a Legacy Console [/quote] [b][u]UPDATE - 8/2/2016[/u][/b] The Legacy Console Guided Support has been updated to include answers to frequently asked questions, as well as more details on the coming changes to the Legacy Consoles. The original portion of this post has been edited to include the [b]August 16th, 2016[/b] date, after which the PlayStation 3 and Xbox 360 consoles will be considered Legacy Consoles. [quote] [b][u]Update Details:[/u][/b] • The [b]Account Import[/b] process will be available beginning August 16th, 2016. For more info on the Account Import, please see the [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44804]Account Import Guide and FAQ[/url]. • The [b]Destiny Companion[/b] will no longer display Character data for Legacy Console players after August 16th, 2016. Details on this change are covered in the [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44800]Legacy Console FAQ[/url]. • Legacy Console players wanting the [b]Moments of Triumph T-Shirt[/b] will have until August 16th, 2016 to complete their Moments of Triumphs and generate the T-Shirt discount code on the Destiny Companion. For more information on this, please see the [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44800]Legacy Console FAQ[/url]. • The [b]Trials of Osiris[/b] and [b]Iron Banner[/b] events will no longer be available on Legacy Consoles after the end of August 2016. For more information on these events and more, please see the [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44802]Destiny Events and Activities Availability guide[/url]. • Players will no longer be able to [b]purchase Silver[/b] on the Legacy Consoles after August 16th, 2016. For more information on Silver and Eververse purchases, please see the [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44801]Legacy Consoles, Eververse Trading Co., and Silver Purchases guide[/url]. • Players wishing to [b]upgrade from a Legacy Console[/b] may need to re-purchase some Destiny content for the new console. For more information on the various upgrade paths available, please see our [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44803]Destiny Purchasing Options for Upgrading from a Legacy Console guide[/url]. [/quote] The [url=http://www.bungie.net/en/Help/Troubleshoot?oid=44808]Legacy Console Guided Support[/url] will be updated throughout the summer as more details are made available and as frequently asked questions arise from players. If you have any questions or concerns about Legacy Consoles, please post them in this thread. [/spoiler][/quote] i can say you just 1 thing, -blam!- you too not gonna rebuy ttk, and destiny again to my ps4 and not gonna never buy bungies games too

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Recently I've been trying to get the 50 calcified as it's the final step I need for the moments of triumph. Turns out that the last one that I need is actually last weeks antiquated rune so, so when ROI comes out that would be the week of that antiquated. So what should I do? Cause that means that I now know that I can't complete the moments. What can I do?

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hello, I just bought destiny for the ps4 after having the game on the ps3 with all the dlc. On the ps4 I'm registered as having both the HoW and TDB, but I have to re-purchase TTK. Is this something that I should contact Sony for or is it necessary?

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    1 Reply
    • Hello! Now that I have transferred my account to next gen, if I delete a character on the legacy console that character does not disappear from the next gen right? I want want to play new characters on old gen without losing my guardians on the new.

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    • If I buy the collection, will I have to wait for rise of iron drop in order for me to download the entire collection or will I be able to download and play TTK before the release date

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      1 Reply
      • Hi Bungie. I think I might know why people aren't able to buy the upgrade version of the collection, despite having the taken King. I see two possibilities. 1. Buying it from the director when it first came out didn't properly process through the Xbox marketplace transaction, so it doesn't recognise it as being purchased, as it was done through the game, and not the marketplace itself. 2. The pre req isn't having the taken King, but having the $30 taken King (which now comes with the first two expansion) . A lot of us bought the expansions and the taken King separately, but the Xbox store needs the dlc pack which comes with BOTH taken King and the first two expansions. Please reply and give us an answer, as we have been wanting one for a while

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      • I noticed that the collection should be $40 digitally on the current consoles if you purchased the taken king on a legacy console. I purchased ttk on the xbox 360 when it came out but now have an xbox one with just destiny and the first two expansions. I want to buy the collection, hoping it would be $40, but it still says $60 on the xbox store even though i bought ttk before. Is this a problem? or do i just need to wait?

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        9 Replies
        • Edited by xwhite-manx: 8/17/2016 10:55:55 PM
          Friends of mine have Problems to Import the Account to Current Gen. Your "Help youreself" Link is still a joke, it opens the site in German and there is no point with help for the import.. Naja was anderes hab ich von Bungie auch ned erwartet..

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

          1 Reply
          • Edited by Jeduraiya: 7/25/2016 5:41:31 PM
            [i]If a moderator/ mentor/ Bungie employee could ever answer any questions that any of us have about anything at all here in the help section, it'd really be a big help.[/i] [b][u]My number one question I wish would get some kind of answer from someone who is knowledgeable enough to answer-[/u][/b] [b]Why take away content from the 360/ PS3 versions of Destiny; is it required technically for some reason? [/b]

            Posting in language:

             

            Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

            10 Replies
            • Edited by teddybear754: 8/17/2016 4:58:56 PM
              So this morning i got the longbow from shaxx. But it was in a 360. I plan to import to xbox one in about a week. Will my longbow get imported to the one even though i got it after the 16th

              Posting in language:

               

              Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

              1 Reply
              • Busted balls over this game and you rip off bastards want me to pay for a new gen to play the game? Pull your heads in, that's bad service right there. Trust your shit, screw us all over. You don't deserve to run a business. No wonder everyone is blowing up. You don't care about the effects of the gaming world. You don't care about your current customers. You're already making a part 2, finish part 1 on the damn legacy consoles. This is how you gain traction. Screw Destiny for screwing me and many others!

                Posting in language:

                 

                Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                8 Replies
                • Sorry for the repetition, but I've been getting the "Weasel" for the past two-plus hours. Bungie, I know this plea comes late in the day, but please repair the problem. This is not a "connection" issue as it only affects my main PS Plus enabled account on my PS3, not any other account I have used to log into Destiny via the same PS3 or via my PS4. I could probably play Destiny on my PS4 in minutes, but I will not press that "Account Import" button just yet. I might have pre-ordered the new DLC today had it not been for that ominous button. It was, IMHO, the wrong way to go forward.

                  Posting in language:

                   

                  Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                • So why is every legacy console getting weasel errors i have two 360 consoles and one gets weaseled in the middle of matches 9 times and the other is locked up by weasel so it wont even open the character selection screen .. wow way to force people to quit playing destiny altogether .. excellent business model .. how to kill a ten year plan in two years should be the title of the bungie biography..

                  Posting in language:

                   

                  Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                • Hi I have destiny for xbox one and xbox 360 Accepting the update wouldnt affect me negatively if play on xbox one only right?

                  Posting in language:

                   

                  Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                  2 Replies
                  • I'm looking to upgrade from PS3 to PS4 today. I have all content up to date on the PS3, what do I need to purchase on the PS4 to be able to play today? The Collection Upgrade?

                    Posting in language:

                     

                    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                  • Tapir it's not letting me log in

                    Posting in language:

                     

                    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                  • Hi everyone, Sins update 1.26 or 2.3.0.1 is out i get Beaver errors codes on my PS4. I never had any error codes until 4 weeks ago, it's always the same error code named Beaver. According to BUNGIE, some gamers were getting the Beaver codes. So they tried to fix it with update 1.26 or 2.3.0.1. Instead it gave me the problem that i didn't had. So what i did was deleting the application and reinstalling it of course it didn't work. I changed my NAT Type to open also didn't work. I have a modem for gaming and i have a download speed of 58,3mbps and upload speed of 8.59mbps, i use cable and before i get the Beaver error code my connection says it's good. So i'm 100% sure that BUNGIE is the cause of the problem or at least update 1.26 or 2.3.0.1. I kept count of the Beaver codes sins 07/30/2016 and i came on 197 Beaver codes, today is 08/16/2016 this is a major problem. i can't play a descent strike or crucible match or it kicks me just before the strike or match ends. Meaning i have lost 111 random loot rewards i kept count. I can't really rely on BUNGIE fixing the problem because it's been 4 weeks now and still no new update. So i ask you fellow gamers. what should i do? Is there something i didn't try or did wrong? Also the list below didn't work. the only thing it did was reducing the number of Beaver error codes and sins 4 days ago Destiny says i have NAT type 3. i contacted my provider and Playstion and they agree that i have NAT type 2. I'm forced to play other games again, i like playing Destiny. How hard is it to fix a problem that BUNGIE has created them self. If you tried everything and you still get Beaver error codes then there is no point in playing Destiny. All the changes i have made were for Destiny and only Destiny, so now it's up to them to fix the problem. I have done everything i could do. Let's start with an exhaustive list of questions that might help narrow down exactly where your problem might lie:: 1). What country are you in? 2). Who is your internet provider? 3). What type of service is it (cable, DSL, Fibre, broadband wireless)? 4). What are your providers "posted" speeds? 5). What are your ping and speed results when going to www.speedtest.net (please post the direct picture link provided by Ookla - Here is an example of one I ran for a friend)? 6). What equipment are you using (modem - make/model, router - make/model, type/brand, etc)? 7). Which console are you using? 8). How is your console connected to your internet (wired gigabit, wired 10/100, wired through electric home networking, wireless - what band width AC/N/G/B/A)? 9). When was the last time you hard rebooted your console (press hold power button for >20 seconds allowing console to power down continuing to hold for the entire >20 seconds even after it shuts down , unplug and leave unplugged for >2 minutes, while unplugged again hold down power button for >20 seconds, plug in, reboot, restart)? 10). When was the last time you did the above to ALL of your network equipment (modem, router, etc.)? 11). How many devices are simultaneously connecting to your internet and what are they (computer? laptop? tablets?)? 12). Are ANY of them running torrents or p2p networking file sharing? 13). What ports have you forwarded on your router and what utility have you used to do that? 14). Is your console in or out of the DMZ? 15). Is uPnP enabled or disabled on your router? Let's start with that information (especially the hard booting ALL of your equipment) and we'll go from there

                    Posting in language:

                     

                    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                  • how do i fix this https://youtu.be/0jSZ8XJAaso

                    Posting in language:

                     

                    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                  • Ok, so I have a couple of questions. 1. I owe the digital collectors edition for legacy consoles. It's not enough to make me eligible to have the content available on next gen (Xbox One)? 2. If the answer to previous question is NO. Will be the collectors edition content be available to me even if I buy the digital legendary edition for Xbox one? 3. Why the -blam!- is only dark below and house of wolf the only 2 dlcs available for free when upgrading to next gen? Are you guys retards, stupids or what? I guess you are, (note sarcasm) considering it's pointless to have those with Rise of Iron coming up and the base game is no longer available for stand alone purchase. So you need to purchase the taken king legendary edition (because you said that the taken king never was and will be eligible for a digital upgrade) to have the base game. But wait..... The taken king legendary edition already includes both dark below and house of wolves. With that said STOP -blam!-ING SAYING that you are giving away the expanssion pass for free, when we will have to buy the legendary edition to get the base game. PSDT. If some one answers, better be with a good answer. If only are going to copy and paste the link with the support page, DON'T EVEN BOTHER. I've already read it (that's why I'm asking).

                    Posting in language:

                     

                    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                  • Edited by Sigma756Six: 8/21/2016 12:02:59 PM

                    Started a new topic: Owner of PS3 and PS4

                  • Its messed up that even though people payed for this game and the dlc that you guys are making it so they cant play trials or iron banner especially after you guys made people pay for trials again after house of wolves to play it now your basically saying thanks for the money now screw you if you wanna play get a new gen console (i have a ps4 so im not crying about this buy i do have friends i play with on ps3) just saying bungie thats really messed up

                    Posting in language:

                     

                    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                    9 Replies
                    • Started a new topic: legacy to nextgen(1 Reply)

                    • Please help https://www.bungie.net/en/Forum/Post/210414661/0/0

                      Posting in language:

                       

                      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                    • Edited by TWIICE86: 8/5/2016 1:44:53 PM
                      The best moneyscam in game history: DESTINY...

                      Posting in language:

                       

                      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                      1 Reply
                      • 2
                        I'm still waiting for an acceptable reason from Bungie on why leagacy console owners have to re-buy TTK........

                        Posting in language:

                         

                        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                        9 Replies
                        You are not allowed to view this content.
                        ;
                        preload icon
                        preload icon
                        preload icon