just purchased a level 25 titan pack, titan was already created, it's level 3.
no i've never purchased one,
yes i've tried uninstalling/reinstalling.
hard reset, etc.
checked all characters/postmasters/vault.
It still isn't showing up for me?
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Same thing has happened to me. I purchased for all 3 characters and only received 1. Glad to see Bungie is working on it; hope its fixed sooner than later!