I noticed that too. I got a new Cryptarch rank in the Reef and didn't receive a package. As soon as I went back to the Tower, Rahool was waiting for me and gave me the package.
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Yes, only Rahool hives the packages out. Its been like this since HoW, though I am unsure if it's intended or not.
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shows how little I have gone to the reef, lol
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That's what happened to me.