Openly mocking a customer that is frustrated with the current game state, a game in which they have invested their own time into, is bad practice.
My thoughts to what a ' community manager ' should be, is a face, a personality to customer support.
If the Bungie staff can be this toxic, then I want no part in this games future.
As much as I hate to question someone's trade, I hope there is some action taken upon Deej for his lack of professionalism.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
7 Day Ban
7 Day Ban
30 Day Ban
Permanent Ban
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