I'm currently a college student majoring in Public Relations and I can assure you, what he did was not professional in the slightest. Even if it's a joke, you never, ever, [i]ever[/i] do/say something like this as a public communicator. Especially with the state the company is in. I'm normally one to stick up for deej because, you're right, he's a corporate puppet saying only what the bosses tell him to say. But I can almost guarantee they did not tell him to write that. That was him loosing his cool and lashing out at the community. That's the opposite of what his job entails.
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This. I was a gamesmaster for WoW 3 years ago. I got a lot of s**t from players. But guess what, you make a sandwich out of it and chow down on it. I would have been fired if I said something like that