How many of us made a character, only to look back on them later and think, "Ugh, what was I thinking?"
I'd love to be able to spend something like 100 Legendary-Marks or 100 Silver, and be able to change my characters Race and Appearance (Not their class, and not re-starting from level 1).
Just to be able to change from Exo to Awoken or Human, Male to Female or Female to Male, hair, eyes, etc. Just redesign your characters look, without having to lose all of the progress we've made.
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None, should be free, maybe limit it to once a week per character.