Actually, are you using the app to access your grimoire? If so, you may need to delete the content database and the cache. You can take both actions in the app's settings. This should trigger the app to manually download all the information again from Bungie's servers, hopefully restoring an accurate view for you.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
7 Day Ban
7 Day Ban
30 Day Ban
Permanent Ban
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