JavaScript is required to use Bungie.net

Service Alert
Destiny 2 will be temporarily offline tomorrow for scheduled maintenance. Please stay tuned to @BungieHelp for updates.

Help

Help us help you.
12/28/2015 1:39:17 AM
3

My Taken King code has already been used, again.

I got Destiny for the PS4 on Christmas from my parents and when I went to put in my Taken King code it said that had already been used. I talked to Sonys chat and they told me that the only thing that could be done is to take it back to the retailer and exchange it. So I did that today since I was going to be by my parents house again. I stopped at their best buy and told them what happened and they eventually gave me a new game. Instead of doing a normal ring up they just opened a new game and handed it to me. I now just got home and once again my Taken King code doesn't work, again. I don't know what to do now since I don't even have a receipt for this game and I don't really have time to drive the 50 minutes back to the Best Buy. Has anyone else had this happen to them? Or does anyone have any suggestions as to who I should try and contact? Thanks.

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Unfortunately the only thing that you can do is return to the retailer from which your purchased it from. https://www.bungie.net/en/Help/Article/12131 [quote]If you are experiencing issues with Destiny: The Taken King codes purchased from a retailer, please contact the retailer for assistance.[/quote]

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    1 Reply
    • If the code is not being recognized properly, you may need to contact the retailer from which you purchased Destiny: The Taken King. For more information on code redemption, please see our FAQ: https://www.bungie.net/en/Help/Article/12131 Honestly your best bet is to go back and get a new one again :( and Best Buy can pull up your purchases via computer so no worries :(. Persistence is key.

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    • It's the Antichrist

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon