Ifraidlone,
Please take a look at [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13657][b]this article[/b][/url]. Follow each and every troubleshooting step. If your Silver balance still doesn't update, there is a contact form at the bottom of the page which you can fill out.
Please keep in mind that the purchases you make through your console are not being made directly through Bungie. Sony is responsible for all purchases made from the PS Store.
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thank you