You clearly haven't looked at the other feedback topics. Although it's not very common, there's a few cases where moderators or someone from Bungie itself look and reply to these. Now, the reason why they still haven't replied, as it was pointed out by Felonblade, might very well be because they simply don't want to give it away through a path that doesn't involve spending money on the game.
In this case, i think their lack of reply would only show how much they don't care about people's opinions regarding paid content.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
7 Day Ban
7 Day Ban
30 Day Ban
Permanent Ban
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