Hello all,
The Veteran's Tour Quest is only available [b][u]once per account[/u][/b] for players that have purchased The Taken King and that qualify for VIP Rewards. You begin the quest by speaking with Commander Zavala in the Hall of Guardians. Please check that Commander Zavala does not have the quest waiting for your on all of your characters and all check that it is not in your active quests or abandoned quests.
We are aware of an issue where some players have access to some of the VIP Rewards without having purchased The Taken King. These players will not be able to access the Veteran's Tour Quest.
Some posts in this thread indicate that players are still encountering an issue with this quest. Therefore, if you have purchased The Taken King, qualified for the VIP Rewards, [b][u]and[/u][/b] have checked all of your characters for the Veteran's Tour quest as noted above, please reply to this post.
For more info on the qualifying for the VIP Rewards: https://www.bungie.net/en/Help/Article/13072
[b]2:20 PM PDT 9/16/15 EDIT TO ADD: [/b]Thank you for your reports. We are currently investigating the issues where some players that should qualify to access the VIP Rewards and Veteran's Tour quest are unable to do so.
Please note we have a new FAQ for the VIP Rewards and Veteran's Tour quest: https://www.bungie.net/en/Help/Article/13559
[b]12:20 PM PDT 9/18/2015 EDIT TO ADD:[/b] We are still investigating this issue. It has been added to the [b][url=https://www.bungie.net/en/Forum/Post/153798839/0/0]Destiny: The Taken King Vital Information[/url][/b] thread that is pinned to the top of the #Help forums. We will provide updates in that thread as they become available.
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I'm a year one player stopped playing before taken king and can not claim the rewards now that I'm playing again
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I have taken king and rise of iron, PS4 account Grenadierdoge but i have never even seen this quest in my abandoned or active quests.... I really want that deceptive engram =)
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I have not had it since I got it in October 17 2015
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I still don't have the quest...
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It has been over a year since we have brought up this issue and no response on it since. I'm guessing we have our answer on the subject due to the absolute silence and the fact we still dont have our quest.
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When I said three titans I mean the 3 classes ( Titan , warlock and hunter )
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Bungie I'm having the same problem I'm a veteran I bought this game since first month but I haven't receive any quest Could you please help me !! My three titans were 34 before the date you required and I got the two expansions I and II Please help me
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I have qualified for VIP items but have't got the veterans tour quest please help
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bought the legendary edition still didnt get a quest
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Was there any resolution to this issue?
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No quest and I did not even no about it so very bummed. Please help!
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I got the season pass and the shader is in the kiosk but I got no quest on any of my characters
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Hello, i am qualified for the veterans quest line, however i do not have it on my account. Can you please help?
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Its July 2016 and I still haven't got anything, I have played destiny since the first beta yet I don't have the quest.
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For some reason this quest was NEVER available to me on any of my 3 characters on my account. I have TTK and HOW and for some reason I've never seen this quest or knew it existed until today. I'm not sure if I've met the "VIP requirements" or what they even are :(
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No veterans tour on my year one level 33 hunter :/
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No veterans tour on my year one level 33 hunter :/
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Edited by Hiders Light: 6/15/2016 4:47:14 PMI never got the Veterans quest I checked all characters. They each were at max 34 level before taken king
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I never got the quest and I qualify!!!! Please help
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Help, I am also a year one player who is missing his veterans tour quest and has all expansion packs on both 360 and Xbox one and should have the VIP. My brother and I have been trying to figure out why I'm not getting the quest considering I have all requirements and did know what els to do until I found this. PLEASE HELP!
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I have been encountering he exact same issue bungie, please fix this issue as soon as you can.
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Dear developers, I have recently discovered the quest veterans tour because my of one of my friends who also plays destiny. I bought the destiny white edition ps4 and I didn't recieve any veterans tour quest. I am a year one (in fact I used to play on my ps3) however I transfered in the early fall of 2015. If you can I would sincerely love it if you could get this fixed. Thanks | My ps4 account \/ minigun_mayhem_
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7 Months since this problem cropped up and no new replies since 9/18/2015?? They just need to flag all accounts for this since they apparently can't figure out what is wrong and why we are not able to receive our quest and items.
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I am level 40 and light level 307 and have not gotten the Veterans tour quest. All I want is a Monte Carlo. I am sure i don't have it on any other character because their levels are 12 and 14. Please fix this. I just want the Monte Carlo, I don't really care about the ghost shell or the shader or anything else just the Monte Carlo. Please and thank you. -SMILEY_dude1114
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Hey, I just wanted to add my name to the list of people who never got their rewards for this quest. I hope you guys get this issue sorted out soon, because I can't find any shaders that are even close to decent in my opinion, aside from The Old Guard. I pre-ordered, and played the hell out of this game, and I'm pretty sure that I've fallen into the criteria for the VIP rewards, but the links provided aren't working. If there's any way that a player from Year 1 who has been moderately active since launch could get the shader, please let me know. I really would like this item. I have checked my other characters, and I do not have the quest given, or abandoned on any of them.