So I thought I was only missing the Suros pack shader and emblem, there is also a exotic class item? I didn't get those either.
I have cleared the cache 2x and have done countless restore licenses. Still nothing. The store is showing I have installed and purchased the pre order. But there is a timer on it.
So I guess I have to wait till next Tuesday, hope it works then.
Edit, Finally got it!
I restored licenses about 20x, then restarted the ps4. Then when I logged in I got on my Titan my second character and it was at the post office. So try a different character instead of your main.
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Dude this just worked for me , Spam restore license while Destiny is CLOSED then log in check postmaster,it just worked for me check my warlock