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Edited by BNGHelp5: 9/9/2015 1:03:45 AM
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PS3 2.0 update download error

Most likely a large amount of you PS3 players like me have received error code 80710723. Bump so bungie can see Edit: 15 comments so far. Keep me coming everyone! Get bungies attention Edit 2: 50 replies and trending!!! Keep it up people bungie will eventually answer if we keep racking up the numbers! Edit 3: we got a response from bungie and they know what error code we are receiving, thank you for all the bumps and replies people you may just speed this up for everyone <3 Edit 4: already got a bungie employees reply but now up to 100+ replies. Keep it up people they need to see we are not happy on playstation 3 and we deserve to enjoy to content like the rest of the gaming community Edit 5: bungie these numbers are rising and Sony seems to be perfectly fine. Please take responsibility for the fact that your enterprise was not ready first off to allow this many people to download such a large update with very little servers to support it. I would recommend you communicate with your community and with Sony to fix these issues. You have a lot of unhappy customers Edit 6: bungie stop throwing the blame at Sony please we all know you guys are to blame for this. I was able to update my dark souls without any issues, you need to get this fixed
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  • Initially commented to "Chill Out"... I agree that a large update would take some time, but the company should have an excellent handle on the number of people they expect will be downloading the game since the download is initialized by entering the game--it is a required download. Since they have (or should have) a good handle of the numbers they should be prepared to provide their services in an acceptable manner. They have certainly made enough money to properly outfit their system to accommodate the transfer of data. Since it is commonplace for these companies to be tight-lipped about what the problem is and leave their customers hanging, it breeds a lot of contempt (what have you done for me lately). Since the update is required, the game will be unplayable until the transfer of data is completed. It's not like one can stop the update and just play the game in yesterday's version. The replies that have been offered by Bungie so far (in my perusals) are extremely basic and border on insulting. Yes, things will go awry, but if they would be more forthcoming as to why there are problems and what they are doing to resolve the problems. The problems are affecting different console systems; affecting some customers but not others; costing customers money and increasing customers' disillusionment in the ability of Bungie (and other similar companies) to provide a trusting service. The website creates the illusion that the company is being operated by the customers' peers, but, in reality, that's not true or they would be more forthcoming on the details of the problem du jour and what they are doing to resolve the matter. The game is unplayable until the problem is resolved; if data traffic is overloading the process then they haven't invested as much in their system as their customers have in their product...and that is sad for everyone. Being older helps...I'm 56...but it doesn't excuse the company from poor service.

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