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Edited by BNGHelp5: 9/10/2015 8:05:37 PM
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Hello, Baphometric Thank you for your report. We are currently investigating this issue. [b]FINAL UPDATE: Hello again, all. For a list of all known issues, please refer to this thread for future updates: https://www.bungie.net/en/Forum/Post/152554085/0/0[/b] UPDATE 3: Goodmorning, all. For those who have lost access to their Exotic Class Items - These will become available to you again on 9/15/15. *UPDATE 2 - After investigating this issue, we've found that certain players were able to access Taken King class items ahead of schedule. To fix this issue, players are now losing access to the Exotic items that were granted early. These items will not be lost, and will be accessible when Destiny: The Taken King launches on 9/15/15. We apologize for this inconvenience. *UPDATE - For those inquiring about the Suros Weapons, Shader, and Emblem - All qualifying players will receive these items on 9/15/15. We are continuing to investigate the Exotic class items issue. Thank you for your patience.
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  • Bumped because awesome name.

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  • Tip of the cap good sir

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  • Also played as Titan, received hunter package, got the shader but no class item.

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  • well you better hurry up because we all paid for this and its use is pretty limited...... what a joke.

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  • I have a question that is also related to a pre-order item, I got my Suros emblem and Shader, now I understand that in order to not make us OP, the weapons will take another week, but I had a package at the PM, and it says Suros, I opened it thinking it would be the weapons, but that they would be locked, or maybe the shader and emblem again, but I got nothing, will that affect my ability to get my weapons on 9/15?

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  • Yes I have had the problem with my titan package showed up in my hunters post and it gave me the emot and shader but no exotic mark.

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  • Hey yeah same happened to me no titan class item but i have the other 2

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  • I did not received anything

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  • Yeah it has happened to me no titan class item

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  • I havnt recived anything from buying the taken king collectors edition any idea why?

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  • Same thing happened for me. Received warlock bond and hunter cloak but no titan class item.

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  • any news on the ps3? are the old gens just not getting their pre order gear until the 15th

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  • I purchased The Taken King today along with the new shaders, emotes, and exotic class items. I was excited to get all the new exclusives so I hop on my warlock (the new subclass I'm most excited for) and redeem my package from the postmaster no issue. Next character I got on was my Titan, but when I went to the postmaster to redeem the package, the Hunter package was there as well and when I opened it I did not receive the exotic class item for the hunter. I got the emote and shader but not the exotic class item. Then when I hopped on my Hunter there wasn't a package at the postmaster. I also tried looking at the exotic armor kiosk to see if I could purchase it there and I cannot. My PSN ID is DKH1993 and if you check my inventory it's clear I have all the exclusives except the Hunter exotic class item. I love this game and have spent many hours playing and have been a Bungie supporter since Combat Evolved. Hopefully you guys can figure out this bug so it does not happen to anyone in the future. If possible to provide my Hunter with the exotic class item I purchased that would be the correct way to handle the situation. If not a gift of equal value would be just as good in my eyes.

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  • Same as well, hunter's package was on my titan

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  • Same thing happened to me.

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  • My Titan did not receive the class item. And none of my characters received the emblem.

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  • my warlock and titan have their exotic class items....my warlock is wearing his but my hunters cloak is missing and i cant find it at the post master or in my vault any suggestions?

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  • i have 2 armor blueprints in my armory... 1 for hunter and 1 for warlock. however i got all 3 dance emotes and shaders also a suros emblem. any help would be greatly appreciated. also where is special orders? i heard there was a kiosk next to eva lavante, however i dont seen anything near her other than a shader kiosk and an emblem kiosk.

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  • Picked up new Collector's edition dance moves and shader for my hunter while on my titan from the postmaster, but did not receive the hunter class item! Obviously i paid for the premium. Don't tell me to throw more money at my screen.

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  • [quote]Picked up new Collector's edition dance moves and shader for my hunter while on my titan from the postmaster, but did not receive the hunter class item! Obviously i paid for the premium. Don't tell me to throw more money at my screen.[/quote] did the same thing and now im missing my titan mark. im pissed.

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  • Edited by huntermedic: 9/9/2015 3:18:51 AM
    I ordered the $79.99 pre-order, even though I already have the expansions. I wanted to make sure I got all the goodies. Log in this evening and no goodies. What's up? Update: No goodies on any of my toons and I verified via Playstation store I have the add-ons. The only thing I received was the "point" emote on each character. Update 2: Oddly I don't have a ship equipped anymore either. Update 3: I also noticed that House of wolves was not showing up, even though I ordered that way back when. I had to "download" it again. Also noteworthy that may help with the bug. I own the Playstation 3 version Digital and DVD. I own the PS4 version Digital and DVD. I've pre-ordered all expansions before they came out. I pre-ordered the $79.99 Taken king Digital Deluxe version. I have three characters at 34, one of each class.

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  • I have a similar issue in which my Titan stuff went to my hunter but the exotic item never showed for Titan.

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  • Edited by DumplingSamurai: 9/9/2015 2:35:09 AM
    Exactly my issue witht the same characters

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  • Ditto

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  • Also happened to me as well

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