I preordered the collectors edition of the game and I didn't receive any of them, or the pre-order bonus emblem or shader, and it says I haven't bought it!
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How is the game supposed to know if you pre-ordered a PHYSICAL edition of TTK? Lmao use your head.
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I bought the digital edition
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You said you pre-ordered the collector's edition. Now you're saying you bought the digital edition. Make up your mind. Go to the screen where you manage Destiny (where it shows all the add-ons) and make sure that the Suros add-on is installed. If it isn't, then install it. If it is, then exit out of Destiny, power off your PS4 completely, power it back on, and log back into Destiny.
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sorry if I wasn't being specific enough, that was my bad. Let me clarify, I bought the digital collectors edition of the game and when I loaded up the game after the update I had noting in my post master. I am trying what you suggested right now as when I checked if it was installed, it said it was.
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Exit out of Destiny, uninstall the add-on, reinstall it, turn off and on your PS4, load up Destiny. If it doesn't work, idk.
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I will try that, thanks for the help