[b][UPDATE]: Please Note: We were aware of an issue where the Focused Light consumable failed to appear at the Postmaster for Red Bull Quest codes redeemed between 8/11/2015 - 8/18/2015. No codes redeemed during this this time were lost All Focused Light redeemed while this issue was being investigated were sent to the Postmaster on 8/18/2015.[/b]
Hey everyone,
The Focused Light consumable is now available to be sent to your Postmaster!
If you have previously redeemed a Red Bull Quest code, you will need to manually activate your Focused Light from the [url=http://www.bungie.net/redeemedcodes]Redeemed Codes page[/url].
Please note: You should not have to manually activate your Focused Light consumables on bungie.net after 7/1/2015. Focused Light should be automatically added to your account, once you have successfully activated your new Red Bull Quest code. If the Focused Light does not appear at the Postmaster, please log out of Destiny and log back in.
Additionally, no more than 100 codes can redeemed on a single Bungie.net account.
During the redemption process, if you receive an error with either of the provided codes, please contact Red Bull customer support:
http://energydrink-us.redbull.com/red-bull-quest
For any further questions regarding the Red Bull Quest, please see the [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13080]Red Bull Quest Guided Support page[/url].
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I, as many here are still complaining about, have submitted over 5 red bull codes after 8/18/2015 and have yet to receive a single one at my postmaster. I have been waiting patiently and silently hoping this would be addressed. As TTK approaches I'm sure you have plenty going on, but I redeemed these codes with the intention of using them. I anticipated saving some for TTK to level up my guardian and want to make sure, at the very least, I get the focused light before TTK drops. I am a loyal customer since Halo 1 and would appreciate some communication in regards to this problem. Thanks