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Edited by BNGHelp2: 9/30/2015 10:24:56 PM
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[BUNGIE] Focused Light consumable from the Red Bull Quest is now available [UPDATED 8/24/2015]

[b][UPDATE]: Please Note: We were aware of an issue where the Focused Light consumable failed to appear at the Postmaster for Red Bull Quest codes redeemed between 8/11/2015 - 8/18/2015. No codes redeemed during this this time were lost All Focused Light redeemed while this issue was being investigated were sent to the Postmaster on 8/18/2015.[/b] Hey everyone, The Focused Light consumable is now available to be sent to your Postmaster! If you have previously redeemed a Red Bull Quest code, you will need to manually activate your Focused Light from the [url=http://www.bungie.net/redeemedcodes]Redeemed Codes page[/url]. Please note: You should not have to manually activate your Focused Light consumables on bungie.net after 7/1/2015. Focused Light should be automatically added to your account, once you have successfully activated your new Red Bull Quest code. If the Focused Light does not appear at the Postmaster, please log out of Destiny and log back in. Additionally, no more than 100 codes can redeemed on a single Bungie.net account. During the redemption process, if you receive an error with either of the provided codes, please contact Red Bull customer support: http://energydrink-us.redbull.com/red-bull-quest For any further questions regarding the Red Bull Quest, please see the [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13080]Red Bull Quest Guided Support page[/url].
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  • thank you Bungie for being active in the solutions and not putting all the blame on Red Bull. I think it is important for you to hear the feedback on this so that you can give consideration to whether or not to partner with Red Bull again. As for me, I was lucky, my codes went through without incident. But as for the suggestion that people contact Red Bull with problems, I think you should know that they are VERY slow to respond... please remember that when it comes time to partner with a third party product, and that ultimately, whether or not it is Bungie's fault, the players will expect Bungie to be a part of the solution on a partner promotion. Again, thank you for getting involved here, for all of the players who were screwed over by code theft or by slow Red Bull response. It speaks volumes to your care for the player community that you stepped up.

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