After today's "someone call the FBI" incident in #OffTopic, some flaws in moderation were finally exposed badly enough that I decided to make a post about it. What can we do to make moderation here better?
We need better community involvement in moderation, make reports from older accounts have more weight against comments so they disappear quickly as they await ninja justice.
We need sticky threads with rules in every forum. I can set a timer, go into #Destiny or the Balancing section of #Feedback, and find someone calling another user some derogatory name in less than 30 seconds, any time of the day.
Enforce a wanted list. This is especially important for combating porn posters who do it for the sake of being known by their name. We have several of those right now that feast on the reputation they have gained from using the same account. Some simple IP checking could be used to at least partially verify it's the same person behind each account. The odds of two people at the same university both creating an account with the same username are very slim.
Warn people who intentionally bump comments that violate the CoC.
Generally crack down on stuff.
Maybe get more ninjas, however the weak spots in ninja presence seem to occur during times of the day when they are at work, so I am unsure of whether or not adding more would help if they all have lives of some sort.
I think they need to bring in new blood, but on top of that split the moderation team up on duties.
It would be beneficial to have half of the moderators doing what they currently do - handle the report queue and deal with posts that pop up in that. The second crew would be a "patrol" going about the forums and getting posts when they can. It may be a tad inefficient because it depends on stumbling across a post that violates the CoC, but it can deal with posts quicker too.
Edit: Also, though it may be a bit difficult and I don't know how diverse the moderation team is, I'd like to see more moderators who live around the globe, not just the U.S. This would allow more periods of time to be covered.