I think the real problem is that Bungie thinks that because they're Bungie they can ignore the community and all the feedback for the sake of their own decisions. It seems they think simply because they are Bungie, Destiny will never lose steam. That they don't need to cater to the feedback forum to stay afloat. I really hope they get a reality check with TTK.
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Yeah, I was really hoping for more from Cozmo, but his activity feed isn't any more impressive that DeeJ's was. Still dropping vague company responses. Only difference is he seems to be doing moderator work moving posts. Woo hoo.