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#feedback

Edited by xEMIx Korgano: 7/14/2015 5:29:13 AM
77

Lack of official response from Bungie

Honestly, Bungie. The single most upsetting thing about this game is the lack of response from you in the feedback forums. Can you please talk to us? What's the point of having a community manager who won't manage the community? The feedback forums feel like a garbage can with the words, "complaint department" written on it. Please, for the love of God, talk to us! Are you working on the Vault space? Are you working on the Crucible servers? Are you working on weapons rebalance? I could go on and on... But we just have no idea what's going on with you... Why won't you talk to us in the forums?! If DeeJ won't manage the community's expectations, can we get a new community manager that WILL talk to us? Honestly, 90% of the community's frustration with this game could be alleviated if we felt like Bungie cared. If Bungie would talk to us... If they'd at least acknowledge that they heard our specific problem... But giving us nothing but the Hellen Keller treatment is only fuel for the rage fire. Please, talk to us. Seriously.. Talk to us... Respond to your fans. It's really not that hard. A simple, "Yes, we know that's a problem, we're working on it" is ALL IT TAKES... a simple "Thanks for the feedback! We agree this is a problem, and we've got it on our list to fix." IT IS NOT THAT HARD! Silence is the most infuriating thing you could do. Stop it. Talk to us already.... Respond to your community.
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    [quote]"Thanks for the feedback! We agree this is a problem, and we've got it on our list to fix."[/quote] https://www.bungie.net/en/Forum/Post/114521210/0/0 If you'd like a list, that's the one we maintain (and yes, it needs work). Crucible servers are not on listed specifically, but our team of Engineers are always working to improve the performance of the game. In recent Bungie Weekly Updates, we've alluded to communications about how Update 2.0.0 will address a lot of your concerns, including weapon balance. We'll be talking about all of that work in the weeks to come. I'm not citing these things to tell you that you're wrong. Just to point you in the direction of what you crave. Bungie cares. Bungie has updated Destiny dozens of times, and your feedback has been a driving force. I save those announcements for when the work is ready to discuss. I'd love to post more on the forum. The fact of the matter is that I'm spread too thin with all of the things that this community needs. Some of those things happen behind the scenes, but they're the sort of conversations you'd want me to have on your behalf. [b]You're absolutely right when you say that you deserve more attention.[/b] We're adding a member to this team, and that announcement is coming soon, so please stand by. I hope you'll welcome that person as your ally - because that's their job description. In the meantime, keep talking. There are entire teams at Bungie dedicated to reading this forum and planning our workflow. Just yesterday, we gathered to discuss the major issues discussed here. It's a meeting we hold every week. It's an event we plan for every day. Please excuse me, because I need to get back to planning the next weekly update to address some your immediate concerns. Soon, friends. Soon. I'm sorry to keep you waiting, but help is on the way.

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