Hello Fadge,
Unfortunately Bungie cannot restore "lost" or "Deleted" items/characters. You'll just have to start again sorry.
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Yeah I've seen the 'help' links that mention anything manually deleted cannot be recovered. The issue is that it's their online management of my saves that have caused the issue. Is there a history of this, as the forums don't hold any information [b]specific[/b] to my situation.