[b][UPDATE]: Please Note: We were aware of an issue where the Focused Light consumable failed to appear at the Postmaster for Red Bull Quest codes redeemed between 8/11/2015 - 8/18/2015. No codes redeemed during this this time were lost All Focused Light redeemed while this issue was being investigated were sent to the Postmaster on 8/18/2015.[/b]
Hey everyone,
The Focused Light consumable is now available to be sent to your Postmaster!
If you have previously redeemed a Red Bull Quest code, you will need to manually activate your Focused Light from the [url=http://www.bungie.net/redeemedcodes]Redeemed Codes page[/url].
Please note: You should not have to manually activate your Focused Light consumables on bungie.net after 7/1/2015. Focused Light should be automatically added to your account, once you have successfully activated your new Red Bull Quest code. If the Focused Light does not appear at the Postmaster, please log out of Destiny and log back in.
Additionally, no more than 100 codes can redeemed on a single Bungie.net account.
During the redemption process, if you receive an error with either of the provided codes, please contact Red Bull customer support:
http://energydrink-us.redbull.com/red-bull-quest
For any further questions regarding the Red Bull Quest, please see the [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13080]Red Bull Quest Guided Support page[/url].
English
#Help
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I already contacted redbull and no response!!!
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I have purchased three codes and all say already redeemed. How do we fix this and get credit?
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I redeem my code and it said it was redeemed on another account.
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I redeemed two codes at the start of the campaign and they've still not shown up.
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I entered my code a while ago, but still haven't got my Focused Light.
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i put my code in and have not got anything yet.
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Is their website always down or something?
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2 RepliesRedeemed 8 codes said it was all done, only one code is showing in my bungie account and only one focused light at postmaster. The other 7 codes say they've already been added to my account so I can't use them again?
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Still haven't gotten my Focused Light Did my code even go through?
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I never got mine
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Still doesn't work
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1 ReplyI entered 1 today and I still didn't receive nothing.
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I just put in a redbull code on the website...It says "focused light redeemed successfully...focused light item available for pickup at the Postmaster." and under that it says "Confirm your console platform". When I hit confirm it says: "This code has already been redeemed on another account. Please verify the code you’ve entered is correct." Then when I visit the postmaster, it isn't there...I'm sure other people are having this problem too. I was hoping to grab focused light to get ready and I wanted that extra Quest :/ I don't even drink Red Bull hahah. I hope this gets sorted out sooon!
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Can I still redeem codes? and if so, until when?
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I still haven't received anything and I'm unable to re-redeem it. I entered it on the 23rd.
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I didn't receive my focused light either.....
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Hello, just wanted to say I bought a can of redbull went through the redemption process on the red bull site, and then when I entered in my user name for my ps4 account (on bungie) and clicked confirm account, it said this code had already been claimed. Please let me know if there is anything I can do to fix this. I'm aware someone may have used a code generator, but I just wanted this to be reported.
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2 RepliesLook at my husk post Bungie! I'm truly anoyed! I spent my whole night an half of year 1 trying to get this thing and I'm done waiting....
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I used my Pocket Infinity last night and this morning it is missing from my inventory and is not in my vault. I had it locked so I couldn't have accidentally disassembled it.
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Edited by GreenD614: 8/28/2015 6:51:16 AMRedeemed a code and still haven't gotten a focused light :(
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Hey i redeemed like 3 red bull codes and i didnt get shit wtf
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This is getting ridiculous Bungie, you keep telling us it's fixed when it is clearly not. I entered 5 codes and only got one focused light. Where are the others??
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Do you guys just keep pasting the same reply? I am about to fist of havoc the postmaster then nobody will be collecting anything any more, grrrrr Red bull you suck
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Out of the 4 codes i entered in the past 2 weeks only 1 has made it through. i kept the cans as proof in case they need a picture. hopefully they're saved on our account though.
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I entered the code on sunday and it is now Thursday and I still don't have my focused light. Additionally I had entered it when it wasn't in that time zone. I tried to redeem the focused light but it says external Something Error. I have tried to access it on an iPad, Computer, Samsung Galaxy S4, and another S4. None of these work and they all have the same problem. Please reply it help or suggestions. Thanks
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I put a few codes in a few weeks ago and still haven't gotten my focused light. Please resolve this bungie