Hey Jshar,
Bungie is aware of the issue and is looking for a fix. In regards to you getting reimbursed, it is unclear what Bungie plans to do at this point. I would assume that they wont refund the items because of how many people were effected by the glitch. (1000% speculation, nothing has been confirmed by Bungie)
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I appreciate the response man, means a lot that they're looking into it, that's all I can ask for. Real quick, and I'm assuming from your response, that those items are indeed supposed to drop and just are not? Just wanna clarify that I'm right in thinking the emblem, ship, and shader should drop on any character that completes the level 35 Prison of Elders on their first time and uses a Treasure Key.
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Yes they are all intended to drop. The latest patch introduced a bug which prevented it from dropping once in a while.
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Gotcha, that's what I thought, thanks for confirming that. :)
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My pleasure!