It took Bungie 3 months to make Xur sell heavy ammo. Bungie does not have limitless resources. The harm would be in time and resources spent. Bungie obviously has numbers to back up the lack of matchmaking, else they wouldn't fight the community. They know that it's a waste to assign a team to implement match making. I'd rather they fix something that needs to be fixed than something with less than a 1% success rate
Edit: when you say a few, I can tell you it will literally be a few. Like the fire team of 5 who walks the one random through. The success rate will be laughable
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"Rather fix something that needs to be fixed" You're right. They have better things to do like listening to the crying fcuktards who want guns nerfed, all while refusing to experience the dam game for themselves so that they can see to that what THEY want to be fixed gets fixed.