This is a very poor community with little to no moderation. It is basically someone complaining and then someone else using profanity to them or telling them to off themselves. Same stuff over and over and there's never any moderation until a post like this comes about. Then we maybe see one "ninja."
Yes I realize they can't look at everything, but it is a job they accepted. If they can't do it get more or quit. However, at the rate this game is going it will not be around in a couple of months.....years. Sad cause I enjoy the game. Just not the community.
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It's important to note that Ninjas are volunteers. Moderating the forums is not job they get paid to do. But I agree that the current Bungie.net community is overly hostile to users, which I believe is the result of the lack of enforceable rules that came with the website redesign. As Cobravert mentioned, a lot of the newer users see how [i]not[/i] to behave, but since the rules are very lax, there's no incentive to act properly, except in the most egregious of offenses.
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I realize they don't get paid for moderating. However accepting the position is a job and a responsibility. Volunteer or not if they can't handle it then it should be passed onto someone who can properly moderate. Otherwise this forum will continue to go downhill.
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It's not really a matter of if they can handle it or not. There's a lot of Bungie.net users while there's a very limited amount of Ninjas; there's only so much that can be done when you're outnumbered. Ultimately, it's up to the users to be responsible and Play Nice™ with each other.