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Edited by Dofry: 2/4/2015 10:47:59 PM
4

Clicking on any news shows an empty screen with only comment link on iOS

Title: Clicking on any news shows an empty screen with only a comment link on iOS Description: When I click on any news on the main page e.g. Crota's end - Hard mode, I get only a blank page. I can only click on the comments and read them. I cannot access the news from comments link either. Older news produce exactly the same error. (First time I noticed this 7.7.2014 but I didn't use the app often so I did not send a bug report. Now that I bought Destiny and use the app a lot, I would like a fix.) I have tried the following: a) changing private/public web browser setting change b) turning on/off airplane mode, but as there is no carrier access, nothing changes. c) deleted and reinstalled the Destiny app Repro Steps: 1.) Open Destiny app 2.) Click news tab from left sliding menu 3.) Click on any news topic Result: Only a white screen with blue comments box Expected Result: The news page loads content. Notes: Make: iOS Model: Basic iPhone 5 - 32GB model - Japanese Operation System: iOS 8.1.3 (12B466) Are you using WIFI?: Yes, only WiFi. I do not have a carrier. If not: Carrier and data rate (edge, 3g, 4g, &tc.) Device memory/memory available: 32GB/4GB Version of the app: Ver. 3.1.4 build # 1363
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#News #Help #Ios

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  • I have had this happen a few times myself. Most of the time if I back out of the new update I am trying to see, and click on it again it will load up. It happens whether I am on Wi-Fi, or using a cellular signal so I haven't really seen a fix for it and I am not sure it is a huge problem for others. Its been happening for the last couple updates that have been done for the iOS app even though the updates are for "Bug Fixes".

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    • I've had to let the news page to load for several minutes before. I'm also on a Japanese iPhone. Maybe just a lag time in response to the server request. It's never not worked for me eventually, just try letting it load for a bit. Closing my app entirely and reopening helps sometimes.

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      • Have you tried scrolling? Sometimes i have to scroll on my screen for it to work.

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        • Thanks for the bug report. I'll pass this along to the proper people.

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