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2/12/2016 10:49:52 AM
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CANNOT CONNECT - AT WITS END!!!

Ever since the Crimson update (Xbox One) I cannot connect to the game. I get to the Taken King Splash page, press A, then it say connecting lower right with the animation of the lines running for a second or two, then it freezes (music still plays). Before you ask - I have already done the following: Cleared cache (several times) Uninstalled/reinstalled game (twice so far with full 18Gb updates!) Checked router settings and port forwarding (all open, all fine with other games and when tested in system settings for multiplayer) Rebooted router (several times) I am at my wits end and my son - who's a mad keen Destiny player - is distraught because all his friends seem to be online and enjoying Crimson! Can someone from Bungie please assist. As it stands, we have a worthless disk (having paid out for Destiny and later the Taken King Legendary editions - both now useless).
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  • Hello, Bee. When you say your game freezes, yet still plays music, how long do you normally let the game run before closing the application? Do you see any loading icon at the bottom right of the screen? As welll, would it be possible to provide a video of this issue impacting your console, including your Gamertag? Thank you.

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