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1/11/2016 9:19:10 PM
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Please help

Someone has gotten into my Xbox Live account and deleted all of my stuff. I had all three characters at level 40 but only my titan and Hunter were in the 310s of light level. I wad wondering if bungie had a way of resetting your account to the previous day. It happened this morning and I really need help. I am a day one player, so I have been leveling up for quite a bit now. Please bungie, help. I will literaly do anything if it's possible. Thanks for taking your time. Xbx gamertag: A True Vagabond

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  • Unfortunately, Bungie cannot restore any [b]lost[/b] or [b]deleted[/b] characters under any circumstances. If your character(s) are not present when logging in, I'm afraid your character(s) are permanently missing. You can read the Help article regarding missing characters [url=https://www.bungie.net/en/Help/Article/12240]Here[/url] I'd also suggest reading [url=https://www.bungie.net/ga/Forum/Post/177201880/0/0]This Article[/url] on how to protect your account. [url=https://www.bungie.net/en/Help/Article/12240]Character Restoration Information[/url] [url=https://www.bungie.net/en/Help/Article/12211]Bungie's Restoration Policy[/url] [url=https://www.bungie.net/7_How-can-I-keep-my-account-safe/en/Help/Article/12718]How to Secure Your Account[/url]

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