I recently switch to ps4 and my friend at GameStop told me that I could get my characters transferred from console to console but I have quite a few questions about it. I would really like to be able to speak to someone at bungie if anyone could hook me up with a phone number that would be awesome and greatly appreciated.
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Unfortunately this is not possible. Destiny does not support cross-platform play. Your account, characters, and progression are shared across console family [b]PS3<->PS4 Xbox 360<->Xbox One Cross-family transfers are not supported. [/b] https://www.bungie.net/en/Help/Article/12219