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7/7/2009 9:24:33 PM
590
Bungie Pro Video Bugs Thread
[b]Happy Bungie Day![/b]
As part of our numerous gifts to you, the community, [url=http://www.bungie.net/News/content.aspx?type=topnews&link=BungieProVideo]Bungie Pro Video[/url] has emerged from its beta state and is fully functioning as of today. Bungie Pro, in addition to expanding your fileshare from 6 to 24 slots and 25 to 250 MB, now includes 5 render minutes per month, which will let you render up to 5 minutes of high quality 360p video or 1 minute of high definition 720p video per month. You can check out more info about Bungie Pro, including how to get Pro and how to render videos, on our new [url=http://www.bungie.net/Projects/BungiePro/default.aspx]Bungie Pro project page[/url].
This thread is for you to report any bugs you find with our new service to us so we can take a look at them. To provide some general guidance about reporting bugs, I'd like to recommend a few things that you should do before reporting a bug:
1. Watch your film clip in Halo 3 before you render it.
2. Put the clip in your file share and then choose to render it.
3. Wait at least 2-3x as long as the estimate the site gives you for the rendering time. We try to be fast and to have accurate estimates, but the Hydra is a complicated beast and it is sometimes hard for us to get our estimates right on the money.
4. Watch your video.
5. If you think something is wrong with your video, watch it again in Halo 3 to see if it goes wrong there as well. If so, you should've followed step 1 more closely. ;)
6. Check this post to see if there's a known issue already reported that looks the same as your problem. (I will be updating this post if more issues are discovered.)
7. If you still think there's a legitimate bug with your video or the service, post here and include a detailed description and a link to the file. (e.g. [url]http://www.bungie.net/Online/Halo3UserContentDetails.aspx?h3fileid=84546622[/url])
[b]Known Issues:[/b]
- It is currently not possible to purchase additional render minutes. The [url=http://www.bungie.net/Projects/BungiePro/default.aspx]Bungie Pro project page[/url] will be updated when it is. The cost for additional render minutes will be 100 Microsoft Points for a pack of 10 render minutes.
- Reticles do not show properly when playing back film clips in Halo 3. While the game build which we use has a fix to show reticles in the first person video, reticles still do not show properly when inside of vehicles.
Please try to only report [u]legitimate issues[/u] with the Bungie Pro Video in this thread. Reducing the spam will help us discover, classify, and fix issues.
Thanks again for being the most awesome community in gaming.
[Edited on 07.09.2009 11:46 AM PDT]
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The audio in [url=http://www.bungie.net/Stats/Reach/FileDetails.aspx?fid=17731908]this video[/url] starts off fine, then gradually gets more and more de-synced as the run continues. This is particularly distressing on two counts: 1. The runner has submitted this to HSH and messed up audio really dampens the watching experience. 2. Its in HD and so 45 render minutes have been spent on it! Both the streaming and download versions are affected.
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Hi! I used to be a bungie pro member, and according to my profile I still have five minutes available. The confusing thing is, I don't know how to access it! I tried and it says I must be a bungie pro member. Wat do?! :[
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[quote][b]Posted by:[/b] Quit Being Blind Why waste your money on an inferior product? Purchase a capture card.[/quote]Thanks for posting that twice.
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Why waste your money on an inferior product? Purchase a capture card.
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It is very nice!
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[quote][b]Posted by:[/b] JPeloquin218 I rendered [url=http://www.bungie.net/Stats/Reach/FileDetails.aspx?fid=16692199&player=JPeloquin218]this[/url] video about 2 hours ago and when I go to press play, nothing happens because it says the video is 0 seconds long, even though it is 50 seconds long. What do I do?[/quote] This video appears to be working for me (50 seconds of video); let me know if you are still experiencing issues.
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Why the hell did you waste your money on an inferior product? Purchase a capture card.
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I have a problem i made a new gamertag with out knowing and cenected it to my bungi.net when i really wanted to put on my live account does anyone know how to remove it if so contact me at glyon3@pvlearners.net
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[quote][b]Posted by:[/b] Achronos There is a networking issue that is causing problems with video rendering. We are aware of the problem and are working to fix it. Hopefully things will get back to normal soon.[/quote] Thank you. P.S. My videos took a few hours, but they went through. :)
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There is a networking issue that is causing problems with video rendering. We are aware of the problem and are working to fix it. Hopefully things will get back to normal soon.
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[quote][b]Posted by:[/b] Coux73 I rendered a couple of videos this morning, but they're still in process. It's been a couple of hours, and I'm wondering if Pro is working or not.[/quote] Im having the same problem today.
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I rendered a couple of videos this morning, but they're still in process. It's been a couple of hours, and I'm wondering if Pro is working or not.
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Thanks for the fix! <3
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[quote][b]Posted by:[/b] JPeloquin218 I rendered [url=http://www.bungie.net/Stats/Reach/FileDetails.aspx?fid=16692199&player=JPeloquin218]this[/url] video about 2 hours ago and when I go to press play, nothing happens because it says the video is 0 seconds long, even though it is 50 seconds long. What do I do?[/quote]Are you able to re-render it?
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I rendered [url=http://www.bungie.net/Stats/Reach/FileDetails.aspx?fid=16692199&player=JPeloquin218]this[/url] video about 2 hours ago and when I go to press play, nothing happens because it says the video is 0 seconds long, even though it is 50 seconds long. What do I do?
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I've asked for help several times. Can somebody please help me figure out why none of my films are rendering, despite the fact that my film shows up in my fileshare and I spent $10 on it and it even said it downloaded on my Xbox 360? Thank you. [quote][b]Posted by:[/b] BunglePro [quote][b]Posted by:[/b] Caleb_117 I can't render anything from my fileshare. I click on "Render" and it just boots me back to my fileshare. grrr[/quote] This sounds like an issue with your browser; we had some issues with IE9 recently (I believe they are fixed). What browser and version are you using?[/quote]
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[quote][b]Posted by:[/b] Caleb_117 I can't render anything from my fileshare. I click on "Render" and it just boots me back to my fileshare. grrr[/quote] This sounds like an issue with your browser; we had some issues with IE9 recently (I believe they are fixed). What browser and version are you using?
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[quote][b]Posted by:[/b] Ghost Infidel i cant upload files from my local files to my fileshare. im getting an error message saying "NAME IS BLOCKED" The name of the creator of this file is not allowed on Xbox LIVE. can anyone help??? [/quote] This is a known issue with Xbox Live content filter; you need to contact their support for help on this issue.
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Hallo thar! My rendered clip: [url]http://www.bungie.net/Stats/Reach/FileDetails.aspx?fid=16202155&player=Blue%20Jess[/url] doesn't work, it counts to four in red and gives me an error message, 3001 like I see some other chaps have experienced on this page.
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I feel you. I'm not buying Bungie Pro at all. This is garbage I spent $10 on it and it's not letting me use it at all.
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i cant upload files from my local files to my fileshare. im getting an error message saying "NAME IS BLOCKED" The name of the creator of this file is not allowed on Xbox LIVE. can anyone help???
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I can't render anything from my fileshare. I click on "Render" and it just boots me back to my fileshare. grrr
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I've had a video rendering for 2 hours now. I just used all my ninutes on it, so this better render. It worked now. Nevermind [Edited on 04.04.2011 11:43 PM PDT]
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my video wont render either i tried re rendering but it just says there was an erroe rendering your video http://www.bungie.net/Stats/Reach/FileDetails.aspx?fid=15963481&player=chiller45676
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[quote][b]Posted by:[/b] Raaascal Nothing seems to be working for me right now (rendered film related). Well, I can watch films, but I can't seem to render them. It keeps saying there is some sort of error.[/quote]Same thing for me. When I initially tried to render a clip I got a notification saying that there was an error in loading the file information. The file appears to be in the render queue though, as it won't let me spend any more render minutes trying to render it again. EDIT: It appears to be fixed since the video is rendered now. [Edited on 04.03.2011 2:02 AM PDT]
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Nothing seems to be working for me right now (rendered film related). Well, I can watch films, but I can't seem to render them. It keeps saying there is some sort of error. :-)
