Hi everyone,
Bungie is aware of an ongoing issue that is impacting players on both Xbox 360 and Xbox One. This issue may include any of the following symptoms:
- A message saying "Your Trial has ended" or "You have reached the maximum level"
- An in-game offer to purchase Destiny: The Taken King despite already owning this content
- Inability to join activities that require Xbox Live Gold, including daily or weekly activities and the Crucible
We are working with our partners at Microsoft to investigate this issue. We will provide updates here as soon as they are available.
[b][UPDATE 10/9 - 4:32PM PDT][/b]
We are investigating a potential fix for this issue. If you continue to experience any of the above symptoms [u]after the time of this update[/u], please reply below with the [u]exact time the error occurred[/u] (including time-zone!), and specify which of the above symptoms you experienced.
[b][UPDATE 10/12 - 4:29PM PDT][/b]
We have implemented an additional fix for issues related to Xbox content authorization. If you are still experiencing issues related to "Purchase The Taken King" or "Your Trial has Ended" notifications, please try [url=https://www.bungie.net/en/Help/Article/12181]restoring your licenses[/url]. If this does not resolve your issue, contact Microsoft Xbox Support to verify that your Xbox Live account has all of the required licenses attached to your account. If you are unable to resolve your issues by following these steps, please reply below.
English
#Help
-
Edited by KSUBlueDragon: 10/9/2015 3:50:35 PMI can't play my game now on any of my charaters!! I expect some compensation for this screw up! I am going to try the things suggested here but if it doesn't work then you guys screwed up big time and sense i can't do things now i expect something for your screw up! UPDATE: took forever to get this damn thing to work things here didn't work what i ended up doing is quiting the game, hard reboot = still broken, i then ejected the game hard reboot = broken then ejected 2 hard reboots = worked. so your update i got today screwed up some major shit! UPDATE 2: Surprise surprise its broke again. you really need to get this fixed because this is making me not want to give you any more of my money no matter what you make.