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10/8/2015 5:12:51 PM
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BUNGIE HELP- Game Locked Me Out of My Character

Backstory: This all started two nights ago when a friend and I were running the daily. Everything was normal- I was changing my boots to the Bones of Eao, and as I selected them my game froze. It wouldn't move away from the character screen. I quit and loaded Destiny back up and it started doing what is described below: Now: Whenever I load into a patrol, the tower, a mission etc, my game is playing the intro and then my screen goes black (right before you're spawned into the map)- however, I still hear the music and background noise. Is there any known fixes to this? Note: My other hunter and titan alts do NOT have this issue, just my main Hunter Things I have done to rectify: Changing all armor pieces Hard Reset Start, options, Quit Played another disc (Halo) Tried to play different missions, patrols, etc Waiting on the black screen indefinitely Uninstall, then reinstall Destiny PLEASE someone help- I haven't been able to play for 48 hours at this time and I still cannot resolve this. Also, if there is SOME way to get a Bungie employee's attention I would be indebted.

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  • Hi xSBDxLocoNate, We're aware of an issue where players may experience a Destiny application crash/freeze when multiple status effects are active. We're actively investigating this matter. If you experience game crashes/freezes when multiple status effects are applied to your character, a known work around is equipping different pieces of gear. Please try using Bungie.net or the Destiny Companion app to equip different gear as a temporary workaround while we continue to investigate this issue.

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