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7/16/2015 4:03:12 PM
2

Error code 8002951e. After pre ordering Ttk

ordered Ttk collectors Ed and now I can't play at all. Tried re installing 3 times and called play station,who said to contact bungie. They said they can't do anything and I had to argue Just to try and get a refund.

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  • Hi Angel, After doing a bit of research on that particular error, it seems it is due to a registering payment delay. Most times it seems the license registered after (x) amount if time, and the person was able to play. I attached a link referencing another persons issue with that code on another game. There are quite a few if you search for that particular code. Sorry I'm unable to give you a timeframe for when you will have access to the game. Hope this helps

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    6 Replies
    • Edited by Silent Pacifist: 8/12/2015 4:33:13 PM
      so. i decided i was bored of not shooting things. im talkin to sony support. here's what we've gotten so far. Shatara: Thank you Shatara: When did you notice the issue? You: i believe it was... yesterday, or the day before.. my memory is a bit hazy, apologies Shatara: Ok, one moment while I gather some information on this issue please Shatara: are you using a ps3 or ps4? You: ps3 Shatara: Ok, Can you see the destiny game in your library? You: yes You: it just, whenever i launch it, it seems as if it thinks im trying to launch "the taken king" which is not out yet Shatara: It ok. It looks like you don't have the regular Destiny game. You: sorry im on my second monitor i was doing things on it, but ill switch to my ps3's hdmi here in a sec You: well i actually bought the regular destiny game ages ago You: so i dont know how it says that i dont have it now You: i mean, i pre ordered the basic edition back when it first came out You: etc etc Shatara: Ok, let me take another look. You: i also noticed You: there IS NO basic version of destiny on the store any more You: only the digital guardian edition, which is not what i had bought. You: along with taken king Shatara: I am still looking into the issue. Thank you for that information. One more moment please You: okay Shatara: Im going to have you try to delete the original destiny game and re download it. You: ive done that a few times actually lol You: but ill do so again You: should i also delete the game data? dlc, etc? Shatara: It seems with the pre order purchase you receive the licence for The Taken King, but instead of the play station reading it as a new separate license it is overriding the original Destiny license. Shatara: Yes you want to delete the game data utility You: ahhh. ther'es a forum on the bungie site, so this will be helpful for the others who are having the same issue. Shatara: Lets hope you and I can fix this together for everyone then :) You: alright thats all done. all deleted Shatara: No redownload the original destiny game from your download list. You: alrighty, i dont think i was able to find that last time, the closest i found was the destiny beta You: althoguh i was using the psn store on my pc instead because it takes a while to navigate on ps3 Shatara: I will take a look at the strore for it as well. Shatara: I am able to find the Destiny Game in the store. If you have missing content in the store this can be due to or weekly Tuesday maintenance. You: alright well in my download list i just got to the destiny beta, so i assume the actual game will be somewhere above... You: nope, just the compatibility pack and the pre order theme You: and the vanguard armory thing Shatara: Can you try searching for it in the store from the ps3? from there you will be able to download. You: yeah im looking there again You: same thing there's digital guardian edition and taken king and thats it You: i dont own the digital guardian, so i cant use that. You: er, the digital collectors edition, or whatever. i mean. Shatara: One moment while I look into this Shatara: I hopped on a ps3 myself to see if I could find the game and it was not available for me there either. You: oh wow that is weird. You: so just the collectors edition and the taken king are on the ps3 store then? Shatara: My manager said it should be and was avalible, so we recommend waiting for the PSN servers to finish updating and try again after maintenance. You: the maintanence after today? or something? You: im not primarily a psn player so you'll have to forgive me, im not up to snuff on the times for that stuff. Shatara: It is ok. Yes we have maintenance on the PSN every Tuesday. Different parts of the PSN are updated throughout the day, so the game can start appearing with in the next hour or sometime by the end of the day. You: ah okay. alright, thanks, is it alright to post this chat to the bungie forums then? You: perhaps it can lay some groundwork for others to figure things out. You: surprisingly not many people seem to be having this problem though. Shatara: Sure, I hope it helps! Is there anything else I can assist you with today? You: no thats all thanks, but ill be back i suppose on another day if nothing comes of maintanence. EDIT: After googling around i found no evidence of maintanence today. But there is supposed to be some on the 18th. (unfortunately destiny isn't something ill care about by then, because final fantasy type-o hd on steam) so i dont know if any of that helps anyone whatsoever. but maybe it does. anywho. there ya'll go. i got me some keyblades to swing on 2.5 hd and probably some long periods of exp grinding for my chocobo on ffxiv on my pc. so meh EDIT 2: contacting again. the maintanence obviously didn't work because yeah... they wanted me to contact them via phone. and i decided that was too much effort because im lazy. so ill just wait until the taken king comes out, and if the game still does not work. then i guess i just won't play destiny ever again XD so for anyone else out there with this problem, call sony directly. as it is some kidn of liscensing issue, or at least that's what both support peeps said. Good luck to anyone who's read any of this.

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