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#Septagon

8/26/2010 4:18:41 AM
1605

Official thread for nameplate unlock support

Please keep it clean and productive in here. Don't post your cd key (duh), and don't debate our criteria for granting nameplates. Please do help steer people with questions to the answers we've provided. News post with specific instructions: [url]http://www.bungie.net/News/Blog.aspx?mode=news#cid28173[/url] Weekly Update with the general overview: [url]http://www.bungie.net/News/content.aspx?type=topnews&link=BWU_082010[/url] Thanks! FAQ part 1: Q: What's the format for entering keys? A: Caps doesn't matter. Dashes do. Follow the example on the page. Q: What if I change my gamertag? A: If you simply *rename* your gamertag on your existing XBL account, that's fine. Bungie.net might not link to your game history until you play online again, (because Xbox doesn't proactively notify us about the name change) but once you play again, it'll correct itself. (It might take until overnight for your Halo 2 record to catch up with the change when we automatically sort out problems like that) Q: What if I relink my account to a different gamertag? A: See FAQ 2 below Q: How long do I have to do this? A: We haven't set a cutoff date. We might eventually set one, well past Reach launch, but that's undecided. When you consider that this "Bungie Legacy Games" data can potentially be used to similar purpose for all Bungie games into the far future (but no promises!) giving even a few month window for registering the 7-year-old Halo 1 PC game seems awfully short. There will be PC fans who might not catch the news for a long time. Q: How do I choose a nameplate? A: The same page where you register them will let you choose from all the options you've earned like Halo 3, once you've played Reach. Q: I just played Marathon XBLA and it hasn't shown up on my gamercard yet A: The gamercard comes directly from MS's servers, and they cache that data for a while. Come back in half an hour or so and try again. Also, the demo version doesn't show up on the gamercard, you need to play the full version. Some people have luck paying another game afterwards to force it to change. Q: Will I get the Halo 2 flair? A: Do we have [url=http://www.bungie.net/stats/playerstatshalo2.aspx]Halo 2 data for you[/url]? (If I did that link right, then if you're signed in, it should try and bring you to your Halo 2 stats page. The link is gone from the top of the website, but the page is still there via a tab on your Halo 3 service record. If you see data for yourself, then you'll get the emblem. There was no date window for eligibility. Any games there count. Q: What about Halo 1 Xbox via Games on Demand? A: Bungie is no longer part of Microsoft and we simply do not have access to the purchase data for this game, nor does it register online. It shows up in the console's recent games list, but not your gamercard for us to see. It's out of our hands. FAQ 2: Q: What if I link my gamertag to a different Live ID? A: The unlocks will stick to your gamertag/Live account, not your Passport/LiveID account. (This is good - it means it won't break the "supercombine" you might have earned. ********************** Q: Help! It says my key has already been redeemed! ********************** A: I asked a bunch of people to PM me their keys when this happened, and guess what? Almost everyone sent me the same few keys! It looks like either people forgot they got their key on a warez site, or else accidentally bought a counterfeit copy of the game via a distributor who printed the same key with every CD they clone. If you're getting this error and wonder if it's the cause, try this experiment: paste the first two blocks of letters (XXXXX-XXXXX) into Google - does your full key come up on a Halo warez/torrent page? Bad news, it's not a legit copy. That's been the case for all the PM'ed keys I've tried. Overall, from the thousands of valid keys entered in the 16 hours the page has been up, it looks like things are running smoothly for the vast majority of users. FAQ 3: Q: I can't choose any unlocks, even though I should have some. A: There's a browser compat problem which will be fixed soon, that prevents you from seeing the buttons to unlock your nameplates. If you're in IE8, turn of compat mode (the torn-page icon by the address bar) or use another browser. [Edited on 09.21.2010 2:04 PM PDT]

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