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Edited by T0XiQSH0CK: 5/4/2015 6:57:44 PM
2

Tower problem - white or black screen

As of A few days ago, I have been unable to see anything whenever I go in to the tower. The screen is either all white or all black. I can hear sounds from the game, but they are not the usual ones you normally hear when you first come in. They are the sounds from the hall of guardians. I would hear the voices of the vanguards speaking, and also I could hear Xur when he was there. I can still press the start button and access my menu, and I can press select and Y to go back into orbit. I have been only able to get around this problem by leaving and going back to the tower multiple times until i can see the tower, or join someone already in the tower which isn't always a possibility. This has caused me a great deal of time, especially while trying to get or turn in bounties. Bungie, could you please investigate? Has anyone else had this problem?
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#Help #gameplay

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  • Hi Toxic, Please try fully powering down your console - not just entering "rest mode" - by following the SECOND set of instructions ("Physically power cycle the console") on this page: http://support.xbox.com/en-US/xbox-one/system/power-cycle-console If that doesn't resolve your issue, please try uninstalling and reinstalling Destiny using these instructions: https://www.bungie.net/en/Help/Article/12288

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