None of the answers of helped worked at all my account as most I assume renews automatically every Feb but I cannot still sign in and Bungie are just not listening plus if your UK based we will be bottom of the list I assume as they would prefer to keep the massive USA market happy first it is the worst service I've ever received from a game and I think I hear the death toll of the bells for bungie as I would reluctant to buy bungie again. After my rant let me just say I've been playing my other multiplayer games with no trouble at all