Yesterday I went shopping to Crucible handler as I finally got Crucible rank 2. I tried to buy AOS#CRYPTID boots, 65 Crucible marks per pair. Nothing happened when I tried to buy, no sound or anything happening on the screen. I tried again. Nothing. And again. Nothing. Then server disconnected. When I got back to game and back to server I had three pairs of AOS#CRYPTID boots in my inventory and 130 Crucible marks spent on a gear I didn't want to buy. Then of course I was pissed of because I've spent many many hours to get those marks and then I spent those for nothing. I already dismantled the boots, because didn't know what else to do. It wasn't my fault that the game didn't work or respond so I don't have anymore Crucible marks anymore. Is there some way you can cancel the shopping action or reset the situation? I think it's quite unfair to lose all marks because of the server error. Sincerely yours, Tero Uuttana, Finland
I am sorry, Bungie cannot refund purchases. In the future I suggest attempting a purchase and if there is a delay do not attempt the purchase again. If there is some sort of network issue let it sort itself out before attempting to another purchase.
Just changed my name, Terppeli84 is the account name.