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originally posted in: Cross save
4/30/2026 6:54:23 PM
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Hi there, Thanks for reaching out. Since the [url=https://help.bungie.net/hc/en-us/articles/35597981889300-Notice-Bungie-net-Account-Unlinking-Update-on-March-25-2025]unlinking update[/url] from March 25th, 2025, only Twitch accounts are now eligible to be unlinked from Bungie profiles. All other platform accounts, once linked, are linked permanently. Further, as Bungie entrusts players with the security and management regarding linking their accounts, we do not unlink any accounts on players' behalf. Thus, the Steam account in question will remain linked.
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  • why is this a thing can i ask its my account, no?

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  • [quote]Our goal is to protect the integrity of our players' accounts, simplify certain security systems, prevent fraud, and limit activities that go against our Terms of Service.[/quote]

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  • And what if i can provide you with order numbers, the date time and what card was used to make this purchase?

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  • Edited by viiTactiiCZz: 5/1/2026 3:37:29 PM
    Bungie make no exceptions to the policy regardless of the amount of proof you can provide. The expectation from them to players was that players would fix their cross-save setups [i]before[/i] March 25th 2025 to a state that they would be happy living with permanently. For accounts linked after that, the expectation they have is you link the correct account and make sure its the correct account before finishing the process. Any mistakes after that date, they expect you to live with it.

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  • smh ive been in a coma since 2024 didnt know anything about this did i cheers for the help ig.

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  • then a fresh start on a new account could be a good thing

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  • sick bro such good advice 5 flawless raids over 300 spent yeah appreciate that mate

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  • You linked the wrong steam account. So you can either play using that account or play on the other account without cross save. its not complicated.

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  • Unfortunately their policy is a extremely strict one and it leaves outliers with no way around, personally wish it wasn't like this (ie appeal process) but Bungie decided otherwise.

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  • such a shame was willing to give my soul back to this game again and no doubt spend a lot but never mind.

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