Hi there,
Thank you for reaching out to us.
We understand you've experienced frequent freezing and crashing in Destiny 2. We're sorry to hear of this, as we can imagine how this may have caused concern. So we can hopefully identify what may be causing these issues, could you please share a DxDiag with us?
You should be able to acquire and share a DxDiag via the following steps:
[quote]1. Restart your machine.
2. When you log in, please click on the Windows icon, then type dxdiag. If typed correctly, only one command should appear. Please click it. (If you need to enter the credentials of an administrator of the PC, please do so).
3. Allow the tool to run. A green bar should progress on the bottom portion of the window. If you receive any dialogue boxes as it progresses, please address them accordingly.
4. Once the tool is completed, please click on the "Save All Information" button. Save the resulting text file in an easy to find location, such as your Desktop. Then, close the tool.
5. Open the text file you just created and copy all of text to your clipboard by selecting all of it (Ctrl+A) and copying it (Ctrl+C OR right-click and click Copy). Then, close the file.
6. Go to pastebin.com
7. In the text box below, paste all of the text in the box.
8. If you would like to make your system specs hidden, you can change the Paste Exposure to Unlisted. This will hide it from the Public section of the site but still allow people to view your Paste. Then, click the Create New Paste button.
9. Copy the resulting URL and reply back with the pasted URL.[/quote]
English
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Any ideas to fix it?
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https://pastebin.com/MeHmEdpf
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Hi again, Thank you for the linked DxDiag. Having reviewed the DxDiag, we see you're encountering the APPCRASH error. This error is often caused by corrupt system files, outdated drivers, insufficient memory, or software conflicts. By any chance, do you have antivirus software active when you're experiencing this issue? If so, does disabling it, then whitelisting the game resolve this crashing? If the above doesn't help, then does reducing the game's graphical settings have an impact? If not, then let us know the GPU your PC uses, and we'll review.
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Tried the fixes, none worked, I have a Nvidia GeForce etc 2060. I just upgraded to 32gb of ram as well as have done multiple verifications of the files and even uninstalled the game and reinstalled. I also turned off all overlays and possible conflicting software, as well as disabled my antivirus for destiny 2. I’ve put so much damn time and money into this game and it disappoints me that I can’t even get on to play anymore