I was doing spire of the watcher today with some buddies, and I received the hierarchy of needs bow in my collections on my warlock.. but I didn't actually receive it because my inventory was full at the time. I unfortunately do not have any sort of proof for it since I didn't think I needed proof and it was a in the moment type situation. After the situation I closed the game and restarted my Xbox thinking it was a bug or something along those lines, and looked around in my collections and didn't see it whatsoever. What should I do here.. should I continue my conquest to get the bow from spire .. or is there an alternative way to fix this issue.
Did you goto orbit before turning off your console? If not then that will be why it didn't goto the post master as that's what tells the game to send items there. Unfortunately if it's not in your postmaster, inventory or collections then you'll need to earn it again.