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1/12/2021 10:02:51 PM
2

Cross Save from PS4 to Steam NOT WORKING!

I'm trying to Cross Save my PS4 guardians to my fresh made Steam account but it won't let me. Here's the deal: The thing is that a Blizzard account that I barely played on is linked with my PSN account. Now when I press Cross Save it gives me 2 options: Migrate to Steam or Unlink Battle.net So whenever I try the first one it gives me the error code: "This system is temporarily disabled for maintenance. (5)" And when I try the second one it brings me to the Accounts & Linking section on the Bungie page where I can't see any option to unlink Battle.net. My Steam account is however linked to my Bungie account. Anyway I tried to work around the system by doing some element inspecting and disabled the pop-up that blocks my view to Cross Save. So first step is to agree to the terms and then press the button that says "GET STARTED", which I press and then a new page loads and gives me this error: "Failed to execute 'insertBefore' on 'Node': The node before which the new node is to be inserted is not a child of this node." BUT! When I refresh the page I can see my PS4 Guardians and it gives me the option to authenticate my Steam account, which I did several times already. And then comes the next step, which is to choose the characters by pressing Continue. But I get the same error code as the previous one and then the same old pop-up blocks my view and keeps telling me to either Migrate to steam or Unlink Battle.net So basically I can't do Cross Save because of this pop-up that keeps asking me to either migrate or unlink battle.net and BOTH options don't work. Please help! [b]TL;DR[/b]: Cross Save button gives me a pop-up telling me to migrate or to unlink but both options don't work.
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  • Hello. You can head over to [b][url=https://www.bungie.net/en/Help/Troubleshoot?oid=48099]this article[/url][/b] and fill out the contact form at the bottom and explain your situation. Bungie goes through these reports in order that they receive them, and only during normal business hours Pacific Time.

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