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1/4/2021 4:15:49 PM
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Account Unlinking

Hello, To get straight to the point I need bungie to unlink my ps4 account from my bungie account, please. I can't do it myself as whenever I attempt to I need a phone number that I do not have and do not personally own a PS4 I created the account when I was trying to play at a friends house and they don't have their ps4 anymore since it broke and they got a PS5 so I can't go and switch it on PlayStations website since I need the serial number of the console and a recent purchase on the account that I haven't logged into in 2 years, and because of that I came to bungie to see if they could just unlink it as I have my username and password for the account. If they could do this I would be very grateful as I want to play with my friend on stadia but can't because of this. Thank you, A Destiny 2 Player
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  • Hello. You cannot unlink an account without being able to authenticate to it. Bungie will not be able to unlink it for you. You'll need to contact Sony concerning recovering the account if you wish to gain access to it to unlink it.

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