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10/23/2020 7:04:36 PM
2

cross save

I have an Xbox account that I really want to use. I have recently switched to Pc. I connected my accounts and on bungie.net it says I have but in game my characters are not there. Any help?
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    Hi there. It looks like you selected the correct account as active, so the next thing to check is that you're logging into the same account that you linked to Cross Save. Please open the game on Steam, get to a point where you can open the chat box, enter the /id command, and tell me the string of numbers it gives you.

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    • Hey there! I want to add on to Aya’s comment. You have linked the wrong account for cross save. The Steam account linked to this profile is selym.andrew (ID: 76561199071945536). Upon searching that Steam name on Bungie.net, the Steam name TTVKosmoBTW (TTVKosmoBTW) appears instead and links to this profile. If the above is true, you have two choices to handle this situation. You can either A) Log onto TTVKosmoBTW on Steam to see your characters in order to avoid the 90 day cooldown, or B) Deactivate cross save, relink your accounts, and wait out the 90 day cooldown which cannot be bypassed.

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