Hello, I have my Steam and Xbox accounts linked to Bungie, but the PSN account thats linked is so many years old and Im pretty sure I either closed it or changed the user name from the one that is shown (CmdrCuddlebug). How do I get this off my Bungie account and get the appropriate one for crossplay added? I spent hours dealing with PSN support and got nowhere, as they wanted the serial code off a PS4 I sold like 4 years ago and all sorts of other crazy stuff. I have the login for the account but Ive changed phone numbers since setting up 2FA on the account. Please help! I really want to get crossplay going.
In order to unlink an account, you must be able to authenticate it, which means you must be able to log into it. Bungie cannot forcibly de-link it. [b]I would suggest contacting Sony concerning recovering your PSN account.[/b] This will save you a lot of trouble and let you keep your current Bungie.net profile. If you are unable to gain access to your PSN account, then you will not be able to unlink it from your current Bungie.net profile. If you're trying to set up cross-save, then your only option will be to create a new Bungie.net profile and then unlink/relink the accounts you actually want to that new Bungie.net profile. Just keep in mind that if you go with the new Bungie.net profile, you will lose access to the code-granted bonuses you've redeemed on Bungie.net because those are tied to your current Bungie.net profile. You can see what you'll lose here: [url=https://www.bungie.net/en/Profile/Codes]https://www.bungie.net/en/Profile/Codes[/url]